Relancer - Terms & Conditions
We are confident in the quality of our products and many items are covered by warranties. Below you'll find a list of all our warranty information.
Good to know:
Our warranties start on the day of purchase. When making a claim you will need the original receipt as proof of purchase.
General Conditions for Limited Warranty
What is covered under the Limited Warranty?
The extent of the limited warranty given for each product is described alongside each product below. Duration of Limited Warranty: Each limited warranty lasts for the number of years stated against each product below, starting from the date of purchase.
What will be done to correct the problem?
RELANCER will examine the product and decide if it’s covered under this limited warranty. RELANCER will then, at its choice, either repair the defective product or replace it with the same or a comparable product. In these cases, RELANCER will be responsible for the costs of repairs, spare parts, labor and travel for repair staff that RELANCER incurs, provided that the product is accessible for repair without RELANCER incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorized by RELANCER. Any defective parts removed in the course of repair works will become the property of RELANCER. If the item is no longer sold by RELANCER, RELANCER will provide an appropriate replacement. RELANCER will decide at its discretion, what will constitute an appropriate replacement.
Conditions for the Limited Warranties:
The limited warranties are valid from the date of purchase. The original purchase receipt is required as proof of purchase.
General legal rights:
This limited warranty gives you specific legal rights. This limited warranty does not, in any way, affect the rights given to you by law.
How to reach us if you need service:
Contact RELANCER corporate office on +91 90610 39111. You will find the address and phone number in the RELANCER bill or in the website. Save your sales receipt as proof of purchase. Proof of purchase is required for the limited warranty to be valid.